The new water system is getting tons of complaints around the city.
The new meters and the online system are actually pretty great, IMO. I can track my daily water usage and it seems very accurate to me. I know the days that I run lots of water and days that I'm not home and don't run any, and it seems to be right on the money. I've gotten lucky and am having no issues with billing. A lot of people with newer houses that had to have fire suppression systems (sprinklers) installed by code, required larger access pipes to get the enough water flow if the sprinklers ever need to be used, and the city was billing outrageous monthly fees for anyone with those larger water supply pipes. Totally unrelated to actual usage, just having the wider supply pipe went up from like a $15 monthly base fee (before any actual water usage was charged) to something like $70. Which people were rightfully furious about.
And that's from going from a standard 1/2" supply pipe to a larger 3/4" supply pipe for the sprinkler system. I can't imagine how much they must be charging a huge building like a stadium that must have several much larger supply lines to cover their max water flow needs. And that's just the monthly infrastructure baseline before they charge for any actual water usage, which is something like a penny a gallon.