don't pretend to be an insider, but I know a few people on the periphery of the athletic department, and the things I hear from them are night and day when comparing Edsall to Friedgen. Ralph treated people well if he thought they could be of benefit to him, otherwise you weren't getting the time of day from him. Edsall tries to treat everyone with respect. I've heard multiple examples of this.
I'm not really trying to change peoples' minds on Edsall. At this point if you're not in his corner you're probably not going to be. And frankly, while I think he's good at developing talent, I still have doubts about him as an X's and O's guy, and I think down the road that will lead to his dismissal, whenever that is. But, he's really not the d-bag he was made out to be that first year.
Like you, I also knew several people close to the football program and UM athletics during the Friedgen era. He was the guy that a lot of people (the people for whom money does the talking) wanted to be the coach....and they wanted him long before he was actually hired. The fact that he made such an immediate impact on the program almost, but certainly not quite, put him in the Gary Williams Untouchable category in the eyes of many of the aforementioned people....if nothing else, they are very loyal, especially with fellow alums. And Ralph did reciprocate that loyalty and made himself very accessible to the boosters.
But it was clear that after the initial success the program dropped into mediocrity. I'm told there were several reasons for that. One is that slowly a significant rift developed between Fridge and Yow. It wasn't nearly as public as the one between her and Gary, but it was there. Basically Ralph was not getting a lot of the support and other things from Yow that he felt was either promised to him or that he had earned. Things like loosening admissions for a couple recruits that he felt could cut it academically if they had the right support. And to take that further, simply the investment (or lack thereof) the department made in academic support for the football team. There was also a contentious issue regarding the coaching staff and a bonus that they believed they were owed and not paid after the 2008 season...a lawsuit was actually explored, but never filed. And while he never truly vented about it publicly, Friedgen was never on board with the coach-in-waiting deal that James Franklin got....that was all Debbie Yow and her laying the groundwork to replace Friedgen, whether he was ready or not.
It was also apparent, I was told, that the rigors of being a head coach at that level, combined with another obvious issue he had, began to take a toll on Ralph and his health. The reason that there seemed to be so little energy around the program could probably be traced to a lack of energy in the head coach. He still had the passion for coaching football, and he still loved his players and his program.....the mind was willing, but the body could no longer keep up.