69 replies to this topic

[BSLRoseKatz]

https://www.thebalti...BEXO4FPQ5WDW4E/

 

This is paywalled and I know not everyone subscribes to the Banner but I'll provide a summary: people really don't like the new season ticket situation!

[makoman]

Attendance is down 20%, how do we improve that? How about we raise prices, and nickel and dime those that are still showing up. Oh yeah make the on field product much much worse.

[BaltBird 24]

I love that the Banner is willing to call them out for their BS.

[Mackus]

Can get Banner articles for free with just about any local library card.

[Pedro Cerrano]

Orioles Reddit is not too pleased.

Personally I’ll get the 20 game plan and return 20% of the tickets for credit

[dude]

Attendance is down 20%, how do we improve that? How about we raise prices, and nickel and dime those that are still showing up. Oh yeah make the on field product much much worse.

 

This is Catie Griggs.  Her job is to apply whatever industry standards, etc to generate max revenue.  This goes to the discussion in the overall thread.  Whatever they're doing, they're trying to get to the peak in revenue generation.  How the Baseball side is allowed to spend it is up to the Owner, but their job is to generate peak.  Whether they get there is open to speculation, but they certainly believe that's what they are doing.

 

It's independent of Baseball Ops.  Two stove pipes with Rubenstein at the top.  fwiw, this is the other discussion on Org design.  If you have a Team President, he can manage this between Business and Baseball.  Sometimes you might want to read the room.

 

...saw something recently where they were describing the concept of "Loyalty Pricing".  You'd think they treat the loyal customers better, but apparently, an (the?) industry perspective is that if your customer isn't going to leave you, you can continue to increase their costs and you use value/benefits to lure in the customer you don't have yet.

 

No idea on their sensitivity to timing.  Maybe they think they can do these things now because interest has waned and you probably can't make more people upset than they already are.  Only the 'loyal' ones are left....and you assume they'll get over it.  When you intentionally lose, you make the same assumption. "Everyone" will be back later and this will already be baked into the next cake.

[makoman]

Seems like how car insurance does loyalty pricing. If you’ve been around a while they figure you’ll stick around a while more and prices creep up. New people get the discounts to try and get them in the door.

[NewMarketSean]

The price increases, plus the crappy on-field product, guarantees less season tickets are sold for next year.

 

It's crazy how so many businesses loathe their customers and want them to leave.

[Pedro Cerrano]

I get my “brochure” soon. I’m sure there will be some sticker shock

[Pedro Cerrano]

This is Catie Griggs. Her job is to apply whatever industry standards, etc to generate max revenue. This goes to the discussion in the overall thread. Whatever they're doing, they're trying to get to the peak in revenue generation. How the Baseball side is allowed to spend it is up to the Owner, but their job is to generate peak. Whether they get there is open to speculation, but they certainly believe that's what they are doing.

It's independent of Baseball Ops. Two stove pipes with Rubenstein at the top. fwiw, this is the other discussion on Org design. If you have a Team President, he can manage this between Business and Baseball. Sometimes you might want to read the room.

...saw something recently where they were describing the concept of "Loyalty Pricing". You'd think they treat the loyal customers better, but apparently, an (the?) industry perspective is that if your customer isn't going to leave you, you can continue to increase their costs and you use value/benefits to lure in the customer you don't have yet.

No idea on their sensitivity to timing. Maybe they think they can do these things now because interest has waned and you probably can't make more people upset than they already are. Only the 'loyal' ones are left....and you assume they'll get over it. When you intentionally lose, you make the same assumption. "Everyone" will be back later and this will already be baked into the next cake.

Bingo

[Pedro Cerrano]

Everyone has a breaking point but my friends and I that I share the plan with have already decided to renew.

We are addicted I guess.

[dude]

The price increases, plus the crappy on-field product, guarantees less season tickets are sold for next year.

 

I'm not defending their answer, I'm saying they can defend their answer.  I agree it's a bad look, but there's lots of things that should go into projecting next years ticket sales.

 

They have to be running projection models to build total revenue curves.  If they're wrong on the inputs, that's a different issue, but nothing they do should be random.

 

"Winning the offseason" isn't about winning the 2026 season (although it certainly should be relevant).....winning the offseason is about generating interest (demand) you convert into sales.  They certainly aren't helping themselves anywhere right now...that's not unrecoverable....except they've never shown a feel/action for getting it done.

[You Play to Win the Game]

Has there been any additional talk since the sale of developing the space between the two stadiums?

[ivanbalt]

Can get Banner articles for free with just about any local library card.

How does one do that?

[ivanbalt]

These clowns seem to think the Orioles have already won a WS and can price things accordingly.

[Mackus]

How does one do that?

Your library will have a promo code and you enter your card number and get access for 30 days that renews every time you log in.

If you Google your library and Baltimore Banner it should pop up the right access steps.

[Mike B]

Orioles Reddit is not too pleased.

Personally I’ll get the 20 game plan and return 20% of the tickets for credit

The problem with that as it was explained to me is that if you don’t renew the next year is they don’t have to refund your money.

[weird-O]

Has there been any additional talk since the sale of developing the space between the two stadiums?

Are you referring to the John Angelos plan to replicate The Battery, like they have in ATL? If so, I thought that whole swindle died when he sold the team. 

[Mike B]

Everyone has a breaking point but my friends and I that I share the plan with have already decided to renew.

We are addicted I guess.

I keep going back and forth.  I don’t think the Orioles can be trusted to put the best product possible on the field and they still seem to think they can do anything they want off the field.  I will probably wait until the last minute and ignore their sales calls.  Except for 2019 and 21, I have had seats for decades, but if I decide to give them up, it is not like I can’t buy tickets whenever I want to go.

[Mike B]

It sounds like the Orioles have pissed off some of their longest tenured fans.

 

https://www.baltimor..._eid=43ab9cf236